Business communication : concepts, cases and applications
by P. C. Chaturvedi and Mukesh Chaturvedi
- Delhi: Pearson Education (Singapore) Pte. Ltd. 2004
- xvi, 500p., app. 24 cm x 18 cm
8129704714
business etiquette effective communication language skills nature and process negotiation skills oral and non verbal communication organisational communication presentation skills report writing writing CVs writing letter and memos written business