TY  - BOOK
AU  - Bhargava, Harsh (ed.)
AU  - Kumar, Deepak (ed.)
TI  - BPOs : processes and challenges
SN  - 8131407241
U1  - 577 
PY  - 2007///
CY  - Hyderabad: 
PB  - The ICFAI University Press
KW  - business outsourcing
ER  -