Whalen, D. Joel <br/><br/>
I see what you mean : persuasive business communication 
by D. Joel Whalen 
 - New Delhi:   Sage Publications  1996 
 - xix, 252p., bib., ind  21 cm x 14 cm 
<br/><br/><label>ISBN: </label>8170365880 
<br/><br/><label>Subjects--Topical Terms: </label><br/>anxiety<br/>credibilty<br/>delivery<br/>effective communication<br/>fear<br/>memos<br/>oral communication<br/>social experience<br/>speech<br/>strategies for developing messages<br/>symbols<br/>visual tools<br/>writing reports
<br/><br/><label>Dewey Class. No.: </label>658.45  / WHA