Jha, S.M. Services Marketing by S.M.Jha - Bombay: Himalaya Publishing House 1994 - 420p., bib 23 cm x 15 cm ISBN: 817040830X Subjects--Topical Terms: consultancyhospitalhotelinsurancemarketingservicestourismtransport Dewey Class. No.: 658.804 / JHA