Chaston, Ian

Knowledge-based marketing : the twenty-first century competitive edge by Ian Chaston - 1st ed. - London: Sage Publications Ltd 2004 - xi, 274p., ind., ref. 24 cm x 16 cm

817829396X


application of knowledge
customer relationships
e commerce
innovation
internal competence
knowledge
managing serices
marketing
organisation
pricing and distribution
process implementation
product knowledge

658.8 / CHA