Bhattacharjee C. <br/><br/>
Service sector management : an Indian perspective 
by C. Bhattacharjee 
 - Mumbai:   Jaico Publishing House  2005 
 - xv, 725p., app., glos, bib.  24 cm x 18 cm 
<br/><br/><label>ISBN: </label>817992212X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>banking<br/>cases<br/>classifications of service<br/>consultancy services<br/>customer service excellence<br/>health<br/>hospital industry<br/>insurance<br/>introduction to services<br/>quality<br/>retailing<br/>strategy<br/>technology<br/>travel and tourism
<br/><br/><label>Dewey Class. No.: </label>658.804  / BHA