Osenton, Tom Customer share marketing : how the world's great marketers unlock profits from customer loyalty by Tom Osenton - New Jersey: Financial Times Prentice Hall 2002 - xxvii, 284p., ind. 24 cm x 16 cm ISBN: 0130671673 Subjects--Topical Terms: customer loyaltymarket sharemarketingrelationship marketingretailing customers Dewey Class. No.: 658.8 / OSE