Narula, Avinash <br/><br/>
Customer math for success in business and careers 
by Avinash Narula 
 - New Delhi:   Merx Equity Printgers  2002 
 - xiv, 202p., bib.  23 cm x 16 cm 
<br/><br/><label>ISBN: </label>8185398992 
<br/><br/><label>Subjects--Topical Terms: </label><br/>complaints<br/>customer math<br/>iceberg phenomenon<br/>negative customer buzz<br/>sales force<br/>satisfaction
<br/><br/><label>Dewey Class. No.: </label>658.812  / NAR