Basic business communication : skills for empowering the internet generation
by Raymond V. Lesikar and Marie E. Flatley
- 10th ed.
- New Delhi: Tata McGraw Hill Publishing Company Limited 2005
- xxx, 606p., app., ind. 27 cm x 21 cm
9780070599765
basic patterns of business messages business communication business english commercial correspondence english language fundamentals of business good news and neutral messages indirectness in persuasion job search process report writing sales messages writing for effect