Operations management for competitive advantage by Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano and Nitin K. Agarwal - 11th ed. - New Delhi: Tata McGraw-Hill 2006 - xxxv, 875p., app., ind. 24 cm x 18 cm ISBN: 9780070604487 Subjects--Topical Terms: comparativeorganisationsproduction management Dewey Class. No.: 658.5 / OPE