Nargundkar, Rajendra Services marketing: text and cases by Rajendra Nargundkar - 3rd ed. - New Delhi: TATA McGraw-Hill Education (India) Private Limited 2011 - xxxix, 425p., bib. 22 cm x 14 cm ISBN: 9780070682122 Subjects--Topical Terms: case studiesIndiamarketingservice industries Dewey Class. No.: 658.804 / NAR