TY - BOOK AU - Bates, Sandra M. TI - The social innovation imperative : create winning products, services, and programs that solve society's most pressing challenges SN - 9780071754996 U1 - 658.827 PY - 2012/// CY - New York: PB - McGraw-Hill KW - advertising KW - brand name products KW - branding KW - business model KW - communication KW - diffusion of innovation KW - health care KW - leadership KW - marketing KW - reputation KW - resource conservation ER -