The gamification revolution : how leaders leverage game mechanics to crush the competiiton
by Gabe Zichermann and Joselin Linder
- New York: McGraw Hill 2013
- xviii, 235 p., ind. 24cm x 16 cm
Content: Go Deeper with the Gamification Revolution App ix
Introduction xi
Gamify Your Read xviii
Part I Gamification as Winning Strategy
1 The Revolution Will Be Gamified 3
2 Gamification as Winning Corporate Strategy 25
3 Gamifying the Strategic Process 45
Part II Engaging Your Team and Driving Results
4 Supercharging Staff Performance 65
5 Igniting Employee Innovation 83
6 Reimagining Recruitment, Training, and Development 103
7 Propelling Personnel to Health and Wellness 127
Part III Connecting, Engaging, and Leveraging Your Customer Base
8 Cutting Through the Consumer Noise 149
9 Sustaining Long-Term Customer Engagement 173
10 Innovating with Crowdsourcing 195 11 In Conclusion 215 Answer Key to Gamify Your Read 222
9780071808316
consumer noise crowdsourcing customer engagement customer loyalty employee innovation gamification internet games marketing reimagining recruitment social media staff performance winning strategy