Zichermann, Gabe

The gamification revolution : how leaders leverage game mechanics to crush the competiiton by Gabe Zichermann and Joselin Linder - New York: McGraw Hill 2013 - xviii, 235 p., ind. 24cm x 16 cm

Content:
Go Deeper with the Gamification Revolution App ix

Introduction xi

Gamify Your Read xviii

Part I Gamification as Winning Strategy

1 The Revolution Will Be Gamified 3

2 Gamification as Winning Corporate Strategy 25

3 Gamifying the Strategic Process 45

Part II Engaging Your Team and Driving Results

4 Supercharging Staff Performance 65

5 Igniting Employee Innovation 83

6 Reimagining Recruitment, Training, and Development 103

7 Propelling Personnel to Health and Wellness 127

Part III Connecting, Engaging, and Leveraging Your Customer Base

8 Cutting Through the Consumer Noise 149

9 Sustaining Long-Term Customer Engagement 173

10 Innovating with Crowdsourcing 195
11 In Conclusion 215
Answer Key to Gamify Your Read 222

9780071808316


consumer noise
crowdsourcing
customer engagement
customer loyalty
employee innovation
gamification
internet games
marketing
reimagining recruitment
social media
staff performance
winning strategy

658.4012 / ZIC