TY - BOOK AU - Geller, Lois K. TI - Response : The complete guide to profitable direct marketing SN - 0195158695 U1 - 658.84 PY - 2002/// CY - New York: PB - Oxford University Press Inc. KW - business KW - campaign planning KW - catalog connections KW - cost and mail order math KW - culture KW - customer identification KW - direct mail packages KW - direct marketing KW - direct response advertising KW - effective offer elements KW - loyalty programs KW - relationship building KW - successful marketers ER -