TY - BOOK AU - Eyal, Nir AU - Hoover, Ryan TI - Hooked : how to build habit-forming products SN - 9780241184837 U1 - 658.575 PY - 2014/// CY - London: PB - Penguin Books Ltd KW - action KW - case study KW - consumer behaviour KW - consumers' preferences KW - habit zone KW - investment KW - new products KW - psychological aspects KW - trigger KW - variable reward ER -