Direct marketing in action : cutting-edge strategies for finding and keeping the best customers
- New Delhi: Macmillan India Ltd. 2008
- xiv, 218p., notes, ind. 23 cm x 16 cm
9780275992231
adaptation and innovation competitor analysis consumer behavior creative marketing communications customer analysis data mining and profiling differentiating and positioning direct marketing direct marketing channels environmental analysis ethics and professionalism fulfillment and service management marketing measurement and assessment target marketing target marketing unique value proposition