TY - BOOK AU - Thomas, Andrew R. (ed.) AU - Lewison, Dale M. (ed.) AU - Hauser, William J. (ed.) AU - Foley, Linda M. (ed.) TI - Direct marketing in action : cutting-edge strategies for finding and keeping the best customers SN - 9780275992231 U1 - 658.872 PY - 2008/// CY - New Delhi: PB - Macmillan India Ltd. KW - adaptation and innovation KW - competitor analysis KW - consumer behavior KW - creative marketing communications KW - customer analysis KW - data mining and profiling KW - differentiating and positioning KW - direct marketing KW - direct marketing channels KW - environmental analysis KW - ethics and professionalism KW - fulfillment and service KW - management KW - marketing KW - measurement and assessment KW - target marketing KW - unique value proposition ER -