TY  - BOOK
AU  - Entrekin, Lanny
AU  - Scott-Ladd, Brenda D
TI  - Human resource management and change : a practising manager's guide
SN  - 9780415824057
U1  - 658.3 
PY  - 2015///
CY  - New York: 
PB  - Routeldge
KW  - business
KW  - customer
KW  - organizational change
KW  - personnel management
ER  -