TY - BOOK AU - Jaffe, Joseph TI - Join the conversation : how to engage marketing-weary consumers with the power of community, dialogue, and partnership SN - 9780470137321 U1 - 658.8343 PY - 2008/// CY - New Jersey: PB - John Wiley and Sons, Inc. KW - business communication KW - conversation through community KW - customer relations KW - dialogue KW - marketing KW - new consumerism KW - partnership KW - relationship marketing ER -