TY - BOOK AU - Arikan, Akin TI - Multichannel marketing : metrics and methods for on and offline success SN - 9780470239599 U1 - 658.872 PY - 2008/// CY - Indianpolis: PB - Wiley Publishing Inc. KW - internet marketing KW - multichannel analytics KW - multichannel marketing method KW - multilevel marketing KW - web analyst ER -