The art and science of communication : tools for effective communication in the workplace - Perkins, P. S. (New Jersey: John Wiley and Sons, Inc., 2008)
Keywords: business communication; intercultural communication; intercultural communication; interpersonal communication; intrapersonal communication; Mass communication; Mass communication; nonverbal communication; nonverbal communication; oganisation communication; oganisation communication; persuasion; public communication; public communication