TY - BOOK AU - Powell, Guy R. AU - Dimos, Jerry AU - Groves, Steven W. TI - ROI of $ocial media : how to improve the return on your social marketing investment SN - 9780470827413 U1 - 658.802 PY - 2011/// CY - New Jersey: PB - John Wiley and Sons, Inc. KW - brand image KW - consumer persona KW - economic aspects KW - individual persona KW - influencer persona KW - internet marketing KW - marketing KW - media KW - media engagement framework KW - online social networks KW - practical applications KW - social marketing KW - social marketing strategy KW - social media KW - social media motivation ER -