TY - BOOK AU - Malhotra, Deepak AU - Bazerman, Max H. TI - Negotiation genius : how to overcome obstacles and achieve brilliant results at the bargaining table and beyond SN - 9780553384116 U1 - 658.4052 PY - 2008/// CY - New York: PB - Bantam Book KW - conflict management KW - interpersonal communication KW - management KW - miscommunication KW - moral and ethical aspects KW - negotiation in business ER -