TY  - BOOK
AU  - Bliss, Jeanne
TI  - Would you do that to your mother? : the "make mom proud" standard for how to treat your customers
SN  - 9780735217812
U1  - 658.812 
PY  - 2018///
CY  - New York: 
PB  - Portfolio Penguin
KW  - business and economics
KW  - customer relation
KW  - industrial management
ER  -