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3101.
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Complaint management excellence : creating customer loyalty through service recovery by Sarah Cook by
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India Pvt. Ltd. 2012
Availability: Items available for loan: KEIC (1)Call number: 658.812 COO.

3102.
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Precision marketing : maximizing revenue through relevance by Sandra Zoratti and Lee Gallagher by
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India Pvt. Ltd. 2012
Availability: Items available for loan: KEIC (1)Call number: 658.802 ZOR.

3103.
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Emotional fitness coaching : how to develop a positive and productive workplace for leaders, managers and coaches by Warren Redman by
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India Pvt. Ltd. 2012
Availability: Items available for loan: KEIC (1)Call number: 658.407124 RED.

3104.
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Creativity at work : supercharge your brain and make your ideas stick by Ros Taylor by
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 650.1 TAY.

3105.
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Dealing with difficult people by Roy Liley by
Edition: 2nd ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 650.13 LIL.

3106.
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Decision making and problem solving by John Adair by
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 658.403 ADA.

3107.
Develop your assertiveness by Sue Bishop by
Edition: 3rd ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 650.13 BIS.

3108.
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Develop your leadership skills by John Adair by
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2007
Availability: Items available for loan: KEIC (1)Call number: 658.4092 ADA.

3109.
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Develop your presentation skills by Theo Theobald by
Edition: 2nd ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 658.452 THE.

3110.
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Effective NLP skills by Richard Youell and Christina Youell by
Edition: 2nd ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 158.9 YOU.

3111.
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How to manage people by Michael Armstrong by
Edition: 2nd ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 658.3 ARM.

3112.
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How to write a business plan by Brian Finch by
Edition: 4th ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 658.4012 FIN.

3113.
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How to write a marketing plan by John Westwood by
Edition: 4th ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 658.802 WES.

3114.
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How to write reports and proposals by Patrick Forsyth by
Edition: 3rd ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 808.06665 FOR.

3115.
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How to organize yourself by John Caunt by
Edition: 4th ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 650.11 CAU.

3116.
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Successful project management by Trevor L. Young by
Edition: 4th ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 658.404 YOU.

3117.
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Successful time management by Patrick Forsyth by
Edition: 3rd ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 650.11 FOR.

3118.
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Taking minutes of meetings by Joanna Gutmann by
Edition: 3rd ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 651.77 GUT.

3119.
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Confidence at work : get it, feel it, keep it by Ros Taylor by
Edition: 2nd ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page India 2013
Availability: Items available for loan: KEIC (1)Call number: 158.7 TAY.

3120.
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Virtual leadership : practical strategies for getting the best out of virtual work and virtual teams by Penny Pullan by
Material type: Text Text
Language: English
Publication details: New Delhi: Kogan Page 2016
Availability: Not available: KEIC: Checked out (1).

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