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	1.	The DNA of customer experience : how emotions drive value by Colin Shaw by Shaw, Colin Series: ACHE management series Material type: Text Language: English Publication details: New York: Palgrave Macmillan 2007 Availability: Items available for loan: KEIC (1)Call number: 658.812 SHA. Place hold Add to cart (remove)
	2.	Winning the talent war : ensuring effective leadership in healthcare by Carson F. Dye by Dye, Carson F Series: ACHE management series Material type: Text Language: English Publication details: New Delhi: Prentice-Hall of India Private Limited 2002 Availability: Items available for loan: KEIC (1)Call number: 362.10684 DYE. Place hold Add to cart (remove)
	3.	Executive excellence : protocols for healthcare leaders by Carson F. Dye by Dye, Carson F Series: ACHE management series Edition: 2nd ed. Material type: Text Language: English Publication details: New Delhi: Prentice-Hall of India Private Limited 2000 Availability: Items available for loan: KEIC (1)Call number: 362.10684 DYE. Place hold Add to cart (remove)
	4.	7 strategies to improve your bottom line : the healthcare executive's guide by E. Preston Gee by Gee, E. Preston Series: ACHE management series Material type: Text Language: English Publication details: New Delhi: Prentice-Hall of India Private Limited 2001 Availability: Items available for loan: KEIC (1)Call number: 362.1068 GEE. Place hold Add to cart (remove)

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