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Employee management and customer service in the retail industry by Gary Heil and Chris Thomas by
Material type: Text Text
Language: English
Publication details: New Jersey: AuthorspresJohn Wiley and Sons, Inc. 2006
Availability: Items available for loan: KEIC (1)Call number: 658.8700683 HEI.

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2.
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Spanning silos : the new CMO imperative by David A. Aaker by
Material type: Text Text
Language: English
Publication details: Boston: Harvard Business School Publishing 2008
Availability: Items available for loan: KEIC (1)Call number: 658.8 AAK.

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