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1.	Image from Amazon.com	Quality is free : the art of making quality certain by Philip B. Crosby by Crosby, Philip B Material type: Text Language: English Publication details: New York: Mentor Books 1980 Availability: Items available for loan: KEIC (1)Call number: 658.5 CRO. Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	Harvard business review case studies : marketing through minefields by Harvard Business Review [HBR] Material type: Text Language: English Publication details: Boston: Harvard Business School Publishing 2008 Availability: Items available for loan: KEIC (2)Call number: 658.8 HAR, ... Place hold Save to lists Add to cart (remove)
3.		Total quality management : a management strategy to achieve and improve quality by Suresh M. Mody by Mody, Suresh M Material type: Text Language: English Publication details: Bombay: National Centre for Quality Management 1999 Availability: Items available for loan: KEIC (1)Call number: 658.562 MOD. Place hold Save to lists Add to cart (remove)