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1.	Image from Amazon.com	Customer share marketing : how the world's great marketers unlock profits from customer loyalty by Tom Osenton by Osenton, Tom Material type: Text Language: English Publication details: New Jersey: Financial Times Prentice Hall 2002 Availability: Items available for loan: KEIC (1)Call number: 658.8 OSE. Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	Seven secrets of service strategy by Jacques Horovitz by Horovitz, Jacques Material type: Text Language: English Publication details: Harlow: Financial Times Prentice Hall 2000 Availability: Items available for loan: KEIC (1)Call number: 658.804 HOR. Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com	Management 21C : someday we'll manage this way by Chowdhury, Subir (ed.) Material type: Text Publication details: London: Financial Times Prentice Hall, 2000 Availability: Items available for loan: KEIC (1)Call number: 658 MAN. Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com	Internet marketing : strategy, implementation and practice by Dave Chaffey, Richard Mayer, Kevin Johnston and Fiona Ellis-Chadwick Material type: Text Language: English Publication details: Harlow: Financial Times Prentice Hall 2000 Availability: Items available for loan: KEIC (1)Call number: 658.84 INT. Place hold Save to lists Add to cart (remove)
5.	Image from Amazon.com	The future of marketing : practical strategies for marketers in the post-internet age by Cor Molenaar foreword by Don Peppers and Martha Rogers by Molenaar, Cor Material type: Text Language: English Publication details: London: Financial Times Prentice Hall 2002 Availability: Items available for loan: KEIC (1)Call number: 658.8 MOL. Place hold Save to lists Add to cart (remove)
6.	Image from Amazon.com	Business minds : connect with the world's greatest management thinkers by Tom Brown, Stuart Crainer, Des Dearlove and Jorge Nascimento Rodrigues by Brown, Tom Material type: Text Language: English Publication details: London: Financial Times Prentice Hall 2002 Availability: Items available for loan: KEIC (1)Call number: 658 BRO. Place hold Save to lists Add to cart (remove)
7.	Image from Amazon.com	Managing the customer experience : turning customers into advocates by Shaun Smith and Joe Wheeler by Smith, Shaun Wheeler, Joe Material type: Text Language: English Publication details: London: Financial Times Prentice Hall 2002 Availability: Items available for loan: KEIC (1)Call number: 658.812 SMI. Place hold Save to lists Add to cart (remove)
8.	Image from Amazon.com	Smarter pricing : how to capture more value in your market by Tony Cram by Cram, Tony Material type: Text Language: English Publication details: New York: Financial Times/Prentice Hall 2006 Availability: Items available for loan: KEIC (1)Call number: 658.816 CRA. Place hold Save to lists Add to cart (remove)
9.	Image from Amazon.com	The pyramid principle : logic in writing and thinking by Barbara Minto by Minto, Barbara Edition: 3rd ed. Material type: Text Language: English Publication details: London: Financial Times Prentice Hall 2010 Availability: Items available for loan: KEIC (5)Call number: 808.06665 MIN, ... Not available: KEIC: Checked out (1). Place hold Save to lists Add to cart (remove)