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	1.	Image from Amazon.com	Customer relationship management : a strategic perspective by G. Shainesh and Jagdish N. Seth by Shainesh, G Seth, Jagdish N Material type: Text Language: English Publication details: New Delhi: Macmillan India Ltd. 2006 Availability: Items available for loan: KEIC (1)Call number: 658.812 SHA. Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com	Marketing Management by Kotler, Philip Keller, Kevin Lane Cerven, Alexander Sheth, Jagdish N G. Shainesh Edition: 17th. Publication details: Noida, Pearson: 2025 Availability: Not available: KEIC: Checked out (1). Lists: New Arrivals 11 Aug 2025. Place hold Save to lists Add to cart (remove)