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1.	Image from Amazon.com	Marketing services: competing through quality by Leonard L. Berry and A. Parasuraman by Berry, Leonard L Parasuraman A Material type: Text Language: English Publication details: New York: Free Press 1991 Availability: Items available for loan: KEIC (2)Call number: 658.804 BER, ... Place hold Save to lists Add to cart (remove)
2.		Delivering quality service : balancing customer perceptions and expectations by Valarie A. Zeithaml, A.Parasuraman, Leonard L. Berry by Zeithaml, Valarie A Berry Leonard L Parasuraman A Material type: Text Language: English Publication details: New York: The Free Press 1990 Availability: Items available for loan: KEIC (2)Call number: 658.812 ZEI, ... Not available: KEIC: Lost (1). Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com	Marketing research by A. Parasuraman, Dhruv Grewal and Krishnan R. by Parasuraman, A Grewal, Dhruv Krishnan, R Material type: Text Language: English Publication details: New Delhi: Biztantra 2004 Availability: Items available for loan: KEIC (1)Call number: 658.83 PAR. Place hold Save to lists Add to cart (remove)