Recommended by: Viral Nagori

Summary: Introduction to Information Systems, 9th Edition delivers an essential resource for undergraduate business majors seeking ways to harness information technology systems to succeed in their current or future jobs. It covers applications of the latest technologies with the addition of new cases from Europe, Middle East, Africa, Australia, and Asia-Pacific countries. It focuses on global business environment for students to understand the norms of using technology while operating on online platforms for exploring new avenues in different geographical locations.

Content: 1 Introduction to Information Systems

1.1 Why Should I Study Information Systems?

1.2 Overview of Computer-Based Information Systems

1.3 How Does IT Impact Organizations?

1.4 Importance of Information Systems to Society

2 Organizational Strategy, Competitive Advantage, and Information Systems

2.1 Business Processes

2.2 Business Process Reengineering, Business Process Improvement, and Business Process Management

2.3 Business Pressures, Organizational Responses, and Information Technology Support

2.4 Competitive Advantage and Strategic Information Systems

3 Ethics and Privacy

3.1 Ethical Issues

3.2 Privacy

4 Information Security

4.1 Introduction to Information Security

4.2 Unintentional Threats to Information Systems

4.3 Deliberate Threats to Information Systems

4.4 What Organizations Are Doing to Protect Information Resources

4.5 Information Security Controls

5 Data and Knowledge Management

5.1 Managing Data

5.2 The Database Approach

5.3 Big Data

5.4 Data Warehouses and Data Marts

5.5 Knowledge Management

5.6 Appendix: Fundamentals of Relational Database Operations

6 Telecommunications and Networking

6.1 What Is a Computer Network?

6.2 Network Fundamentals

6.3 The Internet and the World Wide Web

6.4 Network Applications: Discovery

6.5 Network Applications: Communication

6.6 Network Applications: Collaboration

6.7 Network Applications: Educational

7 E-Business and E-Commerce

7.1 Overview of E-Business and E-Commerce

7.2 Business-to-Consumer (B2C) Electronic Commerce

7.3 Business-to-Business (B2B) Electronic Commerce

7.4 Ethical and Legal Issues in E-Business

8 Wireless, Mobile Computing, and Mobile Commerce

8.1 Wireless Technologies

8.2 Wireless Computer Networks and Internet Access

8.3 Mobile Computing and Mobile Commerce

8.4 The Internet of Things

9 Social Computing

9.1 Web 2.0

9.2 Fundamentals of Social Computing in Business

9.3 Social Computing in Business: Shopping

9.4 Social Computing in Business: Marketing

9.5 Social Computing in Business: Customer Relationship Management

9.6 Social Computing in Business: Human Resource Management

10 Information Systems within the Organization

10.1 Transaction Processing Systems

10.2 Functional Area Information Systems

10.3 Enterprise Resource Planning Systems

10.4 ERP Support for Business Processes

11 Customer Relationship Management and Supply Chain Management

11.1 Defining Customer Relationship Management

11.2 Operational Customer Relationship Management Systems

11.3 Other Types of Customer Relationship Management Systems

11.4 Supply Chains

11.5 Supply Chain Management

11.6 Information Technology Support for Supply Chain Management

12 Business Analytics

12.1 Managers and Decision Making

12.2 The Business Analytics Process

12.3 Descriptive Analytics

12.4 Predictive Analytics

12.5 Prescriptive Analytics

12.6 Presentation Tools

13 Acquiring Information Systems and Applications

13.1 Planning for and Justifying IT Applications

13.2 Strategies for Acquiring IT Applications

13.3 Traditional Systems Development Life Cycle

13.4 Alternative Methods and Tools for Systems Development

14 Artificial Intelligence

14.1 Introduction to Artificial Intelligence

14.2 Machine Learning and Deep Learning

14.3 Neural Networks

14.4 Artificial Intelligence Applications

14.5 Artificial Intelligence in the Functional Areas

14.6 Appendix

Technology Guide 1 Hardware

TG 1.1 Introduction to Hardware

TG 1.2 Strategic Hardware Issues

TG 1.3 Computer Hierarchy

TG 1.4 Input and Output Technologies

TG 1.5 The Central Processing Unit

Technology Guide 2 Software

TG 2.1 Software Issues

TG 2.2 Systems Software

TG 2.3 Application Software

Technology Guide 3 Cloud Computing

TG 3.1 Introduction

TG 3.2 What Is Cloud Computing?

TG 3.3 Different Types of Clouds

TG 3.4 Cloud Computing Services

TG 3.5 The Benefits of Cloud Computing

TG 3.6 Concerns and Risks with Cloud Computing

TG 3.7 Web Services and Service-Oriented Architecture