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Strategic product creation : deliver customer satisfaction from every level of your company Ronald L. Kerber and Timothy M. Laseter, with Max Russell by
Material type: Text Text
Language: English
Publication details: New Delhi: Tata McGraw-Hill Publishing Company Limited 2007
Availability: Items available for loan: KEIC (1)Call number: 658.575 KER.

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Unleashing innovation : how Whirlpool transformed an industry by Nancy Tennant Snyder and Deborah L. Duarte by
Material type: Text Text
Language: English
Publication details: San Francisco: Jossey Bass 2008
Availability: Items available for loan: KEIC (1)Call number: 338.768388 TEN.

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