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1.
Strategic communication in business and the professions by Dan O'Hair, Gustav W. Friedrich and Lynda Dee Dixon by
  • O'Hair, Dan
  • Dixon, Lynda Dee
  • Friedrich, Gustav W
Edition: 5th ed.
Material type: Text Text
Language: English
Publication details: Boston: Houghton Mifflin Company 2005
Availability: Items available for loan: KEIC (1)Call number: 658.45 OHA.

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2.
Soft skills for the BPO sector by Shalini Verma by
  • Verma, Shalini
Material type: Text Text
Language: English
Publication details: New Delhi: Dorling Kindersley (India) Pvt.Ltd 2009
Availability: Items available for loan: KEIC (1)Call number: 658.3112 VER.

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