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1.
CRM at the speed of light : capturing and keeping customers in internet real time by Paul Greenberg by
  • Greenberg, Paul
Material type: Text Text
Language: English
Publication details: New Delhi: Tata McGraw-Hill Publishing Company Limited 2001
Availability: Items available for loan: KEIC (1)Call number: 658.812 GRE.

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2.
Logistics and retail management : emerging issues and new challenges in the retail supply chain by
  • Fernie, John (ed.)
  • Sparks, Leigh (ed.)
Edition: 3rd ed.
Material type: Text Text
Publication details: New Delhi: Kogan Page India 2009
Availability: Items available for loan: KEIC (1)Call number: 658.87 LOG.

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