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	1.	Image from Amazon.com	Customer relationship management : concepts and technologies by Francis Buttle and Stan Maklan by Buttle, Francis Buttle Maklan, Stan Edition: 3rd ed. Material type: Text Language: English Publication details: New York: Routledge 2015 Availability: Items available for loan: KEIC (5)Call number: 658.812 BUT, ... Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com	Customer relationship management by Ed Peelen by Peelen, Ed Material type: Text Language: English Publication details: New Delhi: Pearson Education 2009 Availability: Not available: KEIC: Checked out (1). Place hold Save to lists Add to cart (remove)