000			00673nam a2200205Ia 4500
008			210429s9999||||xx |||||||||||||| ||und||
020			_a9780814437810
041			_aeng
082			_a658.812 _bWEB
100			_aWebb, Nicholas J.
245		0	_aWhat customers crave : how to create relevant and memorable experiences at every touchpoint _cby Nicholas J. Webb
260			_aNew York: _bAMACOM, American Management Association _c2017
300			_aix, 257p., note., ind. _c23 cm x 16 cm
365			_aINR _b1662.5
650			_acustomer relations
650			_acustomer services
650			_avalue
942			_2Dewey Decimal Classification _cBK
999			_c10342 _d10342