| 000 | 00797nam a2200253Ia 4500 | ||
|---|---|---|---|
| 008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a0201590433 | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bUNR |
||
| 100 | _aUnruh, James A. | ||
| 245 | 0 |
_aCustomers mean business : six steps to building relationships that last _cby James A. Unruh |
|
| 260 |
_aReading: _bAddison-Wesley Publishing Company _c1996 |
||
| 300 |
_axii, 212p., ind. _c24 cm x 16 cm |
||
| 365 |
_aINR _b295 |
||
| 650 | _acase studies | ||
| 650 | _acultivating pro customer employees | ||
| 650 | _acustomer relations | ||
| 650 | _acustomer service | ||
| 650 | _apro customer service | ||
| 650 | _asuccess in business | ||
| 650 | _aunderstanding customer | ||
| 942 |
_2Dewey Decimal Classification _cBK |
||
| 999 |
_c1145 _d1145 |
||