| 000 | 00757nam a2200241Ia 4500 | ||
|---|---|---|---|
| 008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a0201608138 | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bWHI |
||
| 100 | _aWhiteley, Richard C. | ||
| 245 | 4 |
_aThe customer driven company : moving from talk to action _cby Richard C. Whiteley |
|
| 260 |
_aMassachusetts: _bPerseus Books _c1991 |
||
| 300 |
_a308p., app., ind. _c23 cm x 15 cm |
||
| 365 |
_aINR _b649.6 |
||
| 650 | _acharacteristics of customer driven company | ||
| 650 | _acustomer champions | ||
| 650 | _acustomer keeping vision | ||
| 650 | _acustomer relations | ||
| 650 | _acustomer service | ||
| 650 | _avoice of customer | ||
| 942 |
_2Dewey Decimal Classification _cBK |
||
| 999 |
_c1146 _d1146 |
||