000 00638nam a2200205Ia 4500
008 210429s9999||||xx |||||||||||||| ||und||
020 _a9781520389048
041 _aeng
082 _a658.812
_bSAR
100 _aSarkar, Suman
245 0 _aCustomer-driven disruption : five strategies to stay ahead of the curve
_cby Suman Sarkar
250 _a1st ed.
260 _aOakland:
_bBerrett-Koehler Publishers
_c2019
300 _axii, 176p., app., note., ind.
_c23 cm x 15 cm
365 _aINR
_b499
650 _acustomer relations
650 _astrategic planning
942 _2Dewey Decimal Classification
_cBK
999 _c11534
_d11534