000			00884nam a2200265Ia 4500
008			210429s9999||||xx |||||||||||||| ||und||
020			_a9781555705121
082			_a025.524 _bVIR
100			_aLankes, R. David (ed.)
245		4	_aThe virtual reference experience : integrating theory into practice
260			_aNew York: _bNeal Schuman Publishers Inc., _c2004.
300			_axiv, 289p., ind. _c23 cm x 15 cm
365			_aINR _b695 _d00
541			_d2011-02-01
650			_aapproaching best practices
650			_abroader context of virtual reference
650			_aelectronic reference services
650			_aguidelines for digital reference
650			_avirtual reference services
650			_avirtual services for real people
700			_aJanes, Joseph (ed.)
700			_aSmith, Linda C. (ed.)
700			_aFinneran, Christina M. (ed.)
942			_cBK _2ddc
999			_c11575 _d11575