000 00777nam a2200241Ia 4500
008 210429s9999||||xx |||||||||||||| ||und||
020 _a9788131517734
041 _aeng
082 _a658.812
_bMET
245 0 _aSuccessful service operations management (with CD)
_cby Richard Metters, Kathryn King-Metters, Madeleine Pullman and Steve Walton
250 _a2nd ed.
260 _aDelhi:
_bCengage Learning India Private Limted
_c2017
300 _axxii, 406p., ind.
_c25 cm x 20 cm
365 _aINR
_b550
650 _aformulation strategy
650 _ainternet strategies
650 _aoutsouring
650 _aservie quality
650 _astrategi positioning
650 _asupply and demand
942 _2Dewey Decimal Classification
_cBK
999 _c13461
_d13461