000 00783nam a2200241Ia 4500
008 210429s9999||||xx |||||||||||||| ||und||
020 _a9789352604364
041 _aeng
082 _a338.762920952
_bLIK
100 _aLiker, Jeffrey K.
245 4 _aThe Toyota way to service excellence : lean transformation in service organizations
_cby Jeffrey K. Liker and Karyn Ross
260 _aChennai:
_bMcGraw Hill Education
_c2017
300 _axxviii, 419p., note., ind.
_c23 cm x 15 cm
365 _aINR
_b675
650 _aautomobile industry and trade
650 _aJapan
650 _alean manufacturing
650 _amanagement
650 _aToyota Jidosha Kabushiki Kaisha
700 _aRoss, Karyn
942 _2Dewey Decimal Classification
_cBK
999 _c15057
_d15057