000 00702nam a2200241Ia 4500
008 211202s9999||||xx |||||||||||||| ||und||
020 _a9780670095650
041 _aeng
082 _a658.812
_bBAL
100 _aBalaraman, Murali
245 0 _aCustomer to human : the CX factor in modern business
260 _aGurugaon:
_bPenguin Random House
_c2021
300 _axvi, 327p., app., note.
_c22 cm x 14 cm
365 _aINR
_b599.00
541 _d2021-30-10
650 _abusiness
650 _aconsumer satisfaction
650 _acustomer experience
650 _aexecution
650 _ainnovation
650 _astrategy
942 _2Dewey Decimal Classification
_cBK
999 _c18874
_d18874