| 000 | 00766nam a2200241Ia 4500 | ||
|---|---|---|---|
| 008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a047085880X | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bABR |
||
| 100 | _aAbram, John | ||
| 245 | 4 |
_aThe seven myths of customer management : how to be customer-driven without being customer-led _cby John Abram and Paul Hawkes |
|
| 260 |
_aWest Sussex: _bJohn Wiley and Sons Ltd. _c2003 |
||
| 300 |
_axiv, 221p., ind. _c24 cm x 16 cm |
||
| 365 |
_aINR _b1536 |
||
| 650 | _aaligning product strategy | ||
| 650 | _acustomer attitude | ||
| 650 | _acustomer leadership | ||
| 650 | _acustomer relations | ||
| 650 | _amanagement | ||
| 700 | _aHawkes, Paul | ||
| 942 |
_2Dewey Decimal Classification _cBK |
||
| 999 |
_c1900 _d1900 |
||