000 00498 a2200169 4500
003 OSt
005 20220710203032.0
008 220710b |||||||| |||| 00| 0 eng d
020 _a978-3030918279
100 _aEdvardsson, Bo (ed.)
245 _aThe palgrave handbook of service management
260 _bPalgrave Macmillan
_c2022
_aCham
650 _xoperations research and decision theory
650 _xinnovation and technology management
700 _aTronvoll, Bard (ed.)
942 _2ddc
_cBK
999 _c20018
_d20018