000 | 00498 a2200169 4500 | ||
---|---|---|---|
003 | OSt | ||
005 | 20220710203032.0 | ||
008 | 220710b |||||||| |||| 00| 0 eng d | ||
020 | _a978-3030918279 | ||
100 | _aEdvardsson, Bo (ed.) | ||
245 | _aThe palgrave handbook of service management | ||
260 |
_bPalgrave Macmillan _c2022 _aCham |
||
650 | _xoperations research and decision theory | ||
650 | _xinnovation and technology management | ||
700 | _aTronvoll, Bard (ed.) | ||
942 |
_2ddc _cBK |
||
999 |
_c20018 _d20018 |