000 | 00977nam a2200313Ia 4500 | ||
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008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
020 | _a0471496055 | ||
041 | _aeng | ||
082 |
_a658.827 _bPRI |
||
100 | _aPringle, Hamish | ||
245 | 0 |
_aBrand manners : how to create the self-confident organisation to live the brand _cby Hamish Pringle and William Gordon |
|
260 |
_aEngland: _bJohn Wiley and Sons Ltd _c2001 |
||
300 |
_aix, 314p., bib., webo., ind. _c23 cm x 16 cm |
||
365 |
_aINR _b1441.71 |
||
650 | _abrand manners | ||
650 | _abrand problem and solution | ||
650 | _abrand promise | ||
650 | _abranding | ||
650 | _acase histories | ||
650 | _aconsumerism | ||
650 | _aencounters | ||
650 | _aindividual behaviour | ||
650 | _aoutstanding custoemr service | ||
650 | _apower of customer pledges | ||
650 | _aprotecting the brand | ||
700 | _aGordon, Willian | ||
942 |
_2Dewey Decimal Classification _cBK |
||
999 |
_c2017 _d2017 |