000			01050nam a2200325Ia 4500
008			210429s9999||||xx |||||||||||||| ||und||
020			_a047172324X
041			_aeng
082			_a658.8700683 _bHEI
100			_aHeil, Gary
245		0	_aEmployee management and customer service in the retail industry _cby Gary Heil and Chris Thomas
260			_aNew Jersey: _bAuthorspresJohn Wiley and Sons, Inc. _c2006
300			_axiii, 190p., glos., ind. _c23 cm x 19 cm
365			_aINR _b3537.64
650			_abuilding core values
650			_acustomer service and relationship building
650			_aemployee benefits
650			_aemployees
650			_afederal employment laws
650			_ajob description
650			_amanaging in difficult situation
650			_amanaging union employees
650			_apersonnel management
650			_aretail trade
650			_aretention and motivation
650			_atechnology and trends
700			_aThomas, Chris
942			_2Dewey Decimal Classification _cBK
999			_c2054 _d2054