| 000 | 00779nam a2200229Ia 4500 | ||
|---|---|---|---|
| 008 | 221207s9999 xx 000 0 und d | ||
| 020 | _a978-3-658-13998-8 | ||
| 041 | _aeng | ||
| 082 |
_a658.8 _bNEE |
||
| 100 | _aNee, Ines | ||
| 245 | 0 | _aManaging negative word-of-mouth on social media platforms : the effect of hotel management responses on observers' purchase intention | |
| 260 |
_aWiesbaden: _bSpringer _c2016 |
||
| 365 |
_aINR _b642574.00 |
||
| 541 | _d2017-03-17 | ||
| 650 | _abusiness | ||
| 650 | _ahotel management | ||
| 650 | _ainternet in public relations | ||
| 650 | _amanagement | ||
| 650 | _atourism | ||
| 856 |
_3e-Book _uhttp://link.springer.com/book/10.1007/978-3-658-13998-8 _yClick here to access e-Book |
||
| 942 |
_2Dewey Decimal Classification _EBK |
||
| 999 |
_c20608 _d20608 |
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