000 | 00690nam a2200229Ia 4500 | ||
---|---|---|---|
008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
020 | _a0566080893 | ||
041 | _aeng | ||
082 |
_a658.84 _bCOC |
||
100 | _aCochrane, Patricia M. | ||
245 | 0 |
_aOutbound telephone selling : a management manual _cby Patricia M. Cochrane |
|
260 |
_aEngland: _bGower Publishing Limited _c1999 |
||
300 |
_axi, 168p., ind. _c24 cm x 16 cm |
||
365 |
_aINR _b900 |
||
650 | _aessential skills | ||
650 | _apositive telephone selling | ||
650 | _atelemarketing | ||
650 | _atelephone selling | ||
650 | _atelephone strategy | ||
942 |
_2Dewey Decimal Classification _cBK |
||
999 |
_c2269 _d2269 |